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Frequently Asked Questions

Tough questions and problem solving is our specialty.  There are answers to your questions, no matter what you have heard or been told.  Every pool is different.  Bring us a water sample for your answers. 

If you don't see the answer to your question here, then go to the Ask Michael section to send me your questions and I'll do my best to answer you.

Q What causes cloudy water?
A Many things can contribute to cloudy water.
  • Low sanitizer levels
  • High pH and improper water chemistry
  • Poor filtration (clogged baskets, pump not running long enough, filter needs backwashing, clogged lines)
  • High calcium hardness levels
Q What are those rusty brown, black, blue or gray stains on my plaster?
A Generally, these stains are caused by metals in the water, falling out of solution and landing on the plaster causing a stain.
Q What part of the equipment is most important for my pool?
A There are actually 3 important parts of an equation that equal a great looking swimming pool.
  • Pump - proper pump size and filter size
  • Filter - Proper running time
  • Water Chemistry - Properly balanced water
Q How long should I run my pool pump?
A Generally speaking, a minimum of 12 hours a day during the season and 6 hours a day during the off season.
Q What is the most important factor of water chemistry?
A Alkalinity - Generally, if the alkalinity is right, the pH will be right.  Proper sanitizer levels are also extremely important to ensure swimmer safety.

Still got a question?  Ask Michael here

 
  

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